Doug's Blog
Expect Your Communication to Break Down

The single biggest problem in communication is the illusion that it has taken place. —George Bernard Shaw When it comes to pursuing new ideas, entering new markets, or trying to make any big changes that involve other people, I always tell clients to start with the assumption that their communication is going to break down.…

Doug's Blog
Complexity is Killing Me

I feel inundated with complexity these days. So many competing perspectives on nearly every topic where I need to make a decision. At best it wastes valuable time. At worst it paralyzes me. Here are a couple inner monologues from rat holes I’ve meandered down in the last week: Where should I publish my writing?…

Doug's Blog
Where Courage Comes From

The seeds of courage come from seeing the world through others’ eyes. When you take the time to see the world through your others’ eyes, it changes your perspective in nuanced and powerful ways. You see firsthand what excites them, annoys them, perplexes them, or scares them. Patterns jump out at you. You see where, why, and how…

Doug's Blog
What Makes You Come Alive?

“Don’t ask yourself what the world needs. Ask yourself what makes you come alive, and go do that, because what the world needs is people who have come alive.” — Howard Thurman – author, philosopher, educator When I shared the above quote with a client, his reaction was: “It’s a nice thought, but a bit…

Doug's Blog
Leadership and The Art of Decision Making (Workshop)

One of the biggest determinants of success for any leader or leadership team is efficacy of decision making.  When leaders are good at it, it drives momentum and growth.  When they’re bad at it, mucks up all sorts of critical success drivers in an organization (see diagram below). Please join me June 30 at the Norwalk…

Doug's Blog
“Best Practices” Are Often Fool’s Gold

It’s hard to attend a business meeting these days without the term “best practices” being bandied about. Best practices in social media. Best practices in cyber security. Best practices in performance management. If it’s a hot topic, chances are someone has figured out the current “best” way to do it. On the surface it’s hard…

Doug's Blog
I’m Angry and Embarrassed by the US Government’s Behavior

Reading the papers this morning, I found myself seething about what is going on in Washington. With such dire consequences on the line, how did we get to this place where grown adults can’t get into a room and iron something out? I wanted to jump on a train to Washington, go to the Capitol,…

Doug's Blog
There’s More To Goal Setting Than Making Them SMART

The following was originally posted on TanveerNaseer.com. When I talk to clients about effective goal setting someone invariably mentions that good goals are SMART goals – specific, measurable, achievable, relevant, and time bound. I agree these are critically important to strengthening goals. But they’re not the whole story. They don’t tell you how an individual…