Doug's Blog
Authenticity Means Being Confidently Vulnerable

This week a client asked me what I felt was the most important quality of a successful leader. My response was authenticity because, like a knife, it can cut through undiscussed issues, opening up conversations and making a lot of other problems solvable. Many leaders unfortunately pervert the concept of authenticity, using it as justification to rip into people and ideas without making themselves vulnerable.

Doug's Blog
Success Should Be A Secondary Concern

At a recent dinner with a long standing client she reflected on the pride she felt for what her team had been able to achieve over the last year. Under her stewardship they had realized a market leading position in a very competitive niche. I asked her what she felt drove their strong performance. I loved her answer.

Doug's Blog
Genius is Knowing What To Overlook

In any endeavor, you get bombarded with more information than you can handle. If you try to focus on too much you’ll scatter your energy – and lose your effectiveness. To succeed, sort out major issues from minor ones. A client of mine uses a powerful tool to get at this idea.

Doug's Blog
If You Put Fences Around People, You Get Sheep

The title is a quote by William McKnight, former CEO of 3M. It’s a powerful statement regarding the responsibility of leadership. However, it doesn’t go far enough in describing what great leaders do. There should be a second sentence. “If you don’t help people TEAR DOWN fences, regardless of how they got there, you also get sheep.”

Doug's Blog
3 Things Each Day – Make a Simple List

One of my clients runs a fast-paced technology business. A frequent struggle of his is staying on course throughout the day. One process we implemented to help him is called “3 Things”. Each morning he uses it to determine the 3 significant tasks he’s committed to completing that day. If he strays, he uses it to pull himself back.

Doug's Blog
Confusion Is Useful

One of my clients, a successful 40-year veteran in the insurance business, is a master at using confusion to his advantage. 75% of what comes out of his mouth are questions to clarify something. It’s like watching an episode of Columbo. When we chatted about his style, he explained it this way . . .

Doug's Blog
Decisiveness Generates Momentum

Contrary to popular belief, your decisions don’t drive your long term success – your decisiveness does. Said another way, when you reach a crossroads on any issue, the act of choosing creates power, not the choice itself. One of the most common breeding grounds for indecision is to-do lists.

Doug's Blog
Don’t Leave Your Organizational Culture to Committees

Last week a friend was venting some frustrations about an organizational culture change initiative at her company. She’d been working on it for 6 months and didn’t feel like she was getting much traction. When I asked her how much input she’d been getting from the executive team, she said very little. Then she started to defend them by saying they were too busy. . .